Privacy Policy & Disclaimers

Last updated: 10/26/2025

Important Notice

iOS App Required: This community site requires the paid Tandem iOS app to function. Files downloaded here will not work without the official app.

iOS 17+ Only: Tandem requires iOS 17.0 or later. Older iOS versions are not supported.

Use at Your Own Risk: All presets and themes are user-generated content. We are not responsible for any issues, damages, or problems that may arise from using community-created content.

App Requirements

Required Software

  • Tandem iOS app (paid app available on the App Store)
  • iOS 17.0 or later
  • Compatible iOS device (iPhone 12+ or iPad Pro 2018+ recommended)

Platform Limitations

  • iOS devices only - Android, Windows, and macOS are not supported
  • MIDI functionality requires compatible DAW software
  • Some features may require specific iOS device capabilities
Privacy Policy

Information We Collect

  • Email address for account creation and authentication
  • User-uploaded preset and theme files
  • Basic usage analytics (downloads, likes, upload activity)
  • Technical information necessary for site functionality

How We Use Your Information

  • To provide and maintain the community platform
  • To enable file sharing and community features
  • To communicate important updates about the service
  • To improve the platform based on usage patterns

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. User-uploaded presets and themes are made publicly available as part of the community platform.

Terms of Use

User Responsibilities

  • Only upload content you own or have permission to share
  • Do not upload malicious, inappropriate, or copyrighted content
  • Respect other community members and their contributions
  • Use the platform in accordance with applicable laws

Content Guidelines

  • Uploaded files must be valid Tandem preset (.tandemc) or theme (.tandemt) files
  • File size limit: 500KB per upload
  • Upload limit: 3 files per day per user
  • We reserve the right to remove content that violates these guidelines
Disclaimers

No Warranty

This service is provided "as is" without any warranties, express or implied. We do not guarantee the availability, accuracy, or functionality of any user-generated content.

Limitation of Liability

Cohen Concepts and the Tandem Community platform are not responsible for any damages, data loss, or issues that may arise from using community-created presets or themes. Users download and use content at their own risk.

Third-Party Content

All presets and themes are created by community members. We do not endorse, verify, or take responsibility for user-generated content. Always review files before importing them into your Tandem app.

Contact Information

If you have questions about this privacy policy or need to report an issue:

Email: support@cohenconcepts.com

Website: cohen-concepts.com

Developer: Mitchell Cohen, Cohen Concepts

Location: Newton, Massachusetts